We will show you the world through your customers’ eyes. We have a structured process of testing your ecommerce website. After planning usability tests, we invite your customers to do tasks on the website, so we can discover problem areas.
First, we will inspect your website, look into your Google Analytics account, discover who your customers are. Such an insight will lead us to choose the most helpful objective for a usability test.
Once we learn more about you and your customers, we will recruit the best users and invite them to perform a task. We have experience in facilitating tests like that and gathering results.
As a result of our work, we will give you a detailed report of your site’s usability. The document will be filled with actionable steps you can implement right away and improve your Shopify site.
We have a team of experienced UX specialists who have performed usability tests for many ecommerce businesses. We will assign your case to them and stay in touch with you, letting you know about the progress.