How do you manage a store that ships thousands of parcels every day – especially when they’re going to multiple countries?

In this episode, Bartosz Konopka, Head of E-commerce at OstroVit, reveals the behind-the-scenes story of building the strength of a Polish supplement manufacturer. You’ll learn how the brand grew from local marketplace beginnings into a global operation, now handling around 6,000 retail orders per day while also serving B2B customers.

We analyse OstroVit’s technological transformation – discussing the reasons behind the changes and going back to the point when standard SaaS solutions were no longer sufficient at such a large production scale. We also talk about the tough realities of international expansion and don’t shy away from difficult topics such as fighting for margin or balancing pricing policy between the brand’s own store and marketplaces.